Unit Knowledge Guide-CHCCSM010 Implement case management practice SHB Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages If you require RPL Kits with comprehensive benchmarking

c MEM18048 Fault find and repair/rectify basic electrical circuits MEM18083 Handle fluorocarbon refrigerants according to regulations MEM09003 Prepare basic engineering drawing MEM10003 Install and test electrical wiring and circuits up to 1000 volts a

Session PlansThe session plan enables trainers to deliver effective

Units of competency MSL973022 Conduct laboratory-based acceptance tests for construction materials RIISTD401 Monitor quarry laboratory operations and the quality of results MSL952001 Collect routine site samples * We can develop additional elective units that are not listed on request (Please contact us for further information)

ensuring providers can demonstrate evidence of informed entry decisions

Unit Knowledge Guide-CHCCSM010 Implement case management practice SHB Units of competency SIRXMKT002 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner