Unit Knowledge Guide-CHCCCS007 Develop and implement service programs FSK aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAWHS413 Incorporate anatomy principles into skill development CUADTM519 Refine professional practice as a dance teacher * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDES502 Establish

to be completed by an independent third party who is familiar with the candidate's abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

Unit Knowledge Guide-CHCCCS007 Develop and implement service programs FSK aggressive or abusive customers SIRXSLS004Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner