SCORM Compliant Package-ICTSAS502 Establish and maintain client user liaison DEF Units of competency CHCMHS011 Assess

Units of competency CHCMHS011 Assess and promote social

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3224 Operate crawler tractor If you require RPL Kits with comprehensive benchmarking

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA302D Conduct shotfiring operations in underground coal mines RIIBLA205D Store

Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS502 Establish and maintain client user liaison DEF Units of competency CHCMHS011 Assess* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.