Self-Study Guide-ICTWEB435 Maintain website performance RTO Policies and Procedures Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU23538 Participate in straightforward interactions for employment VU23539 Read and write straightforward texts for employment General Electives (3) BSBCRT311 Apply critical thinking skills in a team environment BSBTWK301 Use inclusive work practices BSBLDR301 Support effective workplace relationships BSBWHS211 Contribute to the health and safety of self and others BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURETR125 Test

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCECR203 Perform basic ecological restoration works AHCECR301 Maintain native ecosystem areas AHCECR307 Read and interpret maps If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-ICTWEB435 Maintain website performance RTO Policies and Procedures Units of competency SIRXSLS001 SellOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the