Units of competency ICTTEN203 Install and configure a home or small office network ICTTEN207 Install and test internet protocol devices in convergence networks ICTTEN205 Build and maintain a secure network ICTTEN204 Install and configure a small to medium business network ICTTEN206 Operate new media software packages If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTNWK307 Provide network systems administration ICTNWK308 Determine and action network problems ICTNWK309 Configure and administer network operating systems ICTNWK310 Administer network peripherals ICTNWK311 Install and test network protocols CUADIG201 Maintain interactive content If you require RPL Kits with comprehensive benchmarking
Units of competency SIRRFSA001 Handle food safely in a retail environment SIRXWHS002 Contribute to workplace health and safety SIRXRSK001 Identify and respond to security risks SIRXIND002 Organise and maintain the store environment SIRRINV001 Receive and handle retail stock SIRXCEG008 Manage disrespectful
secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-FWPCOR2204 Follow fire prevention procedures AUR Units of competency ICTTEN203 InstallOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the