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ISBN: 9781426328510
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Reinventing Customer Engagement : The Next Level of Digital Transformation for Banks and Insurers Film & Cinema & Social Media ISBN: 9781426328510Book Title: Reinventing Customer Engagement P ISBN: 9781907794490 By Author(s): ROGER PEVERELLI & REGGY DE FEN By Publisher: LID PUBLISHING Format: PB The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services
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