Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
health prevention and promotion programs CHCMHS010 Implement recovery oriented approaches to complexity CHCMHS011 Assess and promote social
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR115 Inspect
charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURLTD106 Carry out light vehicle wheel alignment operations AURLTJ102 Remove
Learner Guide-ICTCLD602 Manage information security compliance of cloud service deployment Unit Core units BSBLDR403 Lead teamOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce