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ISBN: 9781457186899
Book Title: Gulf: Making Of An American Sea
By Author(s):ERIK BRYNJOLFSSON
By midlife
useful hints and expanded answers
Service is Front Stage : Positioning Services for Value Advantage Food & Drink ISBN: 9781457186899Book Title: Service Is Front Stage ISBN: 9780230006607 By Author(s): JAMES TEBOUL By Publisher: SPRINGER NATURE Format: HC This book contains a simple but powerful definition of services based upon a separation between back stage and front stage activities. Services deal with front interactions, production and manufacturing with back stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
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